The several functions in an organization have an ability to generate large amounts of relevant data that can aid in improving processes, making informed decisions and even add more value to the products and services of the organization itself. Technology has enhanced accessibility, sharing, communication, capacity to the extent that such digitalization is feasible today and therefore its potential must be tapped for benefits across strategy and operations.
Scale in terms of Storage, Computational Power. big data and computational power can be harnessed for customer insight, operational efficiencies
Enterprises can work on a much higher degree of collaboration so that distinction between enterprise and ecosystem partners blur/vanish
Enterprise applications can become far more intuitive, easy to use, specific, intelligent. a lot of data can be acquired and notified without human intervention
Intelligent algorithms such as planning, predictive analytics, chatbots etc. can significantly improve organisation’s ability to engage
Data can now be accessed and acquired from place where the activity happened most times without human intervention